Collection Agency: Here's Why (and When) You Need One!

You have sold a product or service, and the buyer has consented to pay you in installments. Everything seemed ok initially, but then they stopped making payments. You and your employees have repeatedly reminded them of their payment obligations, yet they do not keep up with their promise. Sending invoices repeatedly hasn't helped either. They may have even stopped taking your calls or started giving false excuses. What if the invoice that you have sent them have started to come back as mail-return. Now you do not have an alternate contact number or their latest address either. Without taking the help of a professional debt collector, this account is undoubtedly heading to be written off as a loss in your accounting books.

Source: https://community.ibm.com/community/user/network/members/profile?UserKey=71bc6012-154b-4e96-8a8a-88b628573745